Client Profile

The BYU-Idaho Campus, located in Rexburg, Idaho, comprises more than 40 major buildings across 400 acres. The implementation of WebTMA in 2010 extended to the Facilities Services Center, which encompasses many functional areas including Custodial & Grounds, Campus Moving Crew, Electrical, Fleet Services, HVAC, Carpentry, Maintenance, and Mechanical and Plumbing Operations.

BYU-Idaho’s search for a replacement Computerized Maintenance Management System (CMMS) began when the Facility Services department realized data collection and reporting capabilities were almost nonexistent in their legacy system. The objective of the Facility Service Center is to support the University Mission Statement by maintaining a wholesome academic, cultural, and spiritual environment. This is accomplished by providing the campus community with quality services and facilities in a safe and environmentally sustainable manner.

BYU-Idaho knew that the continued growth of the campus presented many new challenges. At a time when colleges and universities are faced with limited funding resources, BYU-Idaho needed to look toward technologies. This would assist them in streamlining their workflow processes, allocating resources and manpower, and increasing efficiencies in an effort to reduce operating costs and better serve a growing campus community.

WebTMA was selected as BYU-Idaho’s CMMS solution. As an umbrella organization, the Facilities Service Center utilized WebTMA in many functional areas including Custodial & Grounds, Campus Moving Crews, Electrical, Fleet Services, HVAC, Carpentry, Maintenance, and Mechanical and Plumbing Operations. Although separate and distinct entities, all functional areas work together to maintain and support university facilities, assets, and infrastructure. Because of tremendous broad-based usage, WebTMA was set up for segregating data for each of these functional areas while at the same time, sharing information from a common database.

Today, WebTMA is utilized by BYU-Idaho in the areas of work management, preventive maintenance, resource management, asset management, project management, landscape maintenance, inventory control, key management, charge-back and billing functions, and operational reporting. BYU-Idaho has also taken advantage of advanced technologies such as mobile, bar coding, internal graphical emulation, and linking to external applications where possible and practical.