Improve your organization’s quality of service and response time
TMA offers a variety of request management solutions allow your organization to enhance the submittal, tracking, and disbursement of work requests, as well as improve your customer communications and response times. WebTMA’s intuitive self-service portals provide greater control and visibility, and a substantial increase in efficiency. Additionally, organizations may establish business rules for approval, automatic request to work order conversion and trade assignment.
Request Management modules that help users submit and process requests include: