WebTMA Administrative Services

Support your team with deep WebTMA administrative expertise. TMA Systems can provide highly trained CMMS /EAM resources to supplement the administration of your WebTMA environment.
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As a tool for existing system administrators or a service to fill an organizational void, WebTMA Administrative Services provides greater effectiveness, efficiency, and accuracy in the use of WebTMA.

Administrative needs vary by organization, but, overall, the benefits of leveraging additional WebTMA knowledge can be instrumental in operational success.

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“The customer support that we received from TMA is probably one of the key factors of why we are so satisfied with TMA.”
Joseph Scarneo
Thomas Jefferson University & Jefferson Health
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"The customer support is second to none. There's never been an opportunity where we had a question or encountered a difficulty within the program that it wasn't acted on or resolved in a very timely manner."
Ken Sutter
Gathering Place
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   "…The best thing that TMA has done for us is the customer service that we receive from their staff. They are first rate, always responsive to our questions and our needs, and I would give them 100 % rating every time. It's been a fantastic program and they're just such wonderful people to work with, very helpful."
Gathering Place
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"I never really worry about any kind of problems or issues I'm going to have with the software because if I do run into a little glitch they're a phone call or an email way."
Cameron University
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"I never had a bad experience with TMA's customer service. It's incredible how they help you."
Soujanya Vadlani
Jackson State University
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"My experience has always been wonderful with TMA's customer service."
Soujanya Vadlani
Jackson State University

WebTMA Administrative Services

How can you use WebTMA Administrative Services to better your operations and overall organizational processes?

Business Intelligence

A system administrator must keep pace with growing business intelligence demands across the industry. With the solution, an expert in reporting and dashboards will deliver the data you need when you need it enabling your team to focus on keeping the facilities running, not running queries.

Training

Proper training maximizes output and minimizes inefficiencies. A WebTMA specialist will train new or existing staff on the solution and its newly available features. We invest in building deep product expertise allowing your team to stay focused on running the operations and optimizing your use of the solution.

User Management

User management is imperative to maintaining accuracy across your solution. A WebTMA CMMS Administrator will update and leverage the extensive functionality of user management, including data / system access changes, new user creation, user inactivation, and more. Having an expert perform these tasks saves your organization time and money delivering timely changes within your environment.

End-user Support

As an optional service, TMA Systems can provide end user support for your technicians, managers, dispatch team and other WebTMA users. This includes troubleshooting mobile devices, password resets, support on service request and work order processing, or any other WebTMA questions from your end users.

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WebTMA Base
Best for growing teams.
WebTMA Plus
Best for large teams.
Unlimited Assets
Preventive Maintenance
Unlimited Work Orders/Requests
Multi-Task and Multi-Trade Work Orders
Equipment Downtime Tracking
Suite of Standard Reports
Ad Hoc Report Writing Tool
Scheduled Reports
Configurable Forms
Help Center and Training Videos
Work Order Estimates
Basic Approval Routing
Asset Checkouts and Transfers
Audit History
Work Order Batch Updates
GIS
Mass Import
Asset Disposal Tracking
Purchasing
PO Change Orders
Multi-Currency
Inventory Management Module
Stock Replenishment Wizard
P-Card Transactions
Material Requests and Sales Orders
Chargeback and Cost Accounting
Chargeback Rate Schedules
Split Billing
Invoice Matching
Sub-ledger Posting and Reversal
Contract Management Module
Project Management Module
Indirect Labor Tracking
Time Management Module

Ready for a Demo?

Ready for a Demo?

Interested in learning more about our solutions? Request a free demo to see WebTMA in action and to learn more about our integrations and services.

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