Computerized Maintenance Management System (CMMS software)
A computerized maintenance management system (CMMS) is a software solution that centralizes maintenance data, asset information, and facilitates automating tasks and processes. It optimizes use, availability, and life span of equipment, machinery, fleets, infrastructures, facilities, and operations.
How does a CMMS work?
A CMMS is a digital repository of both historical data and up-to-the-minute information about equipment health, maintenance tasks and asset details. As a work order management software, a CMMS minimizes time spent answering service requests by providing a central portal for maintenance request submissions from staff and customers. This intelligent application helps teams track, analyze and report on completed and in-process maintenance and related tasks.
Modern computerized maintenance management systems have automation functionality, integration capabilities, and bolt-on modules to connect and document all parts of the maintenance management process.
A CMMS can help organizations manage and streamline:
- Resources and labor
- Asset lifecycle
- Work order prioritization and scheduling
- Preventative and predictive maintenance
- Materials and inventory
- Audits and compliance tracking
- Reporting and consolidating dashboards
- Mobile appliation functionality
- Condition monitoring
- Customized training and support
Why Invest in a CMMS?
Migrating your maintenance and asset information into a centralized platform has numerous benefits for both your team and your data accuracy.
- Digitize data: End the manual task of tracking and scheduling for managers and avoid human error of physical record-keeping. Work from accurate data to minimize duplicate work, saving time and resources.
- Increase bandwidth and save time: Pre-plan maintenance tasks and scheduling with automation tools, giving teams more time and resources to focus on larger needs across departments.
- More visibility: Leverage bolt-on modules, internal interfaces and external integrations to connect facilities operations data into one centralized platform. Easy-to-read dashboards and intuitive filtering help teams sort asset data to make more informed decisions.
- In-the-field updates: CMMS mobile applications allow technicians and other users to create real-time updates while on the job. These remote notifications save time for managers and streamline technicians’ workflow.
- Consolidate reporting: For heavily regulated industries that are subject to audits, accurate documentation for maintenance activities saves teams time and money with out-of-the-box and customized reports.
- Simplified planning: Easily collaborate inter-departmentally about maintenance goals and long-term strategy. With more accessibility and visibility, capital planning is less of a lift for leadership.
Cloud-based vs On-Premise Solutions
Different customers require different deployment options. On-Premise applications are often used by organizations seeking to keep their IT services and server management in-house. The internal teams are responsible for maintaining appropriate software upgrades and managing the database of asset information.
Cloud-based CMMS options have many benefits:
- Automatic upgrades and bug fixes
- Access to the latest functionality and releases
- Ongoing security and compliance updates
- Ability to scale data storage capacity
- End-to-end support
- More sustainable
Cloud-based vs On-Premise Solutions
Begin with an initial business needs analysis when selecting new CMMS software. What are the gaps in your current maintenance practices? What metrics will help tell your story to the stakeholders? Does a flexible CMMS that can connect my other business software serve my needs?
Once your needs audit is complete, consider support and training. Computerized maintenance management solution providers should provide a comprehensive implementation plan customized for your organization, then follow up with easy-to-access support and a robust training program. Additional services can include: data migration, administrative support, information about additional functionality that can increase efficiency, etc.
WebTMA offers flexible package options (WebTMA and WebTMA Plus) that align with your organization’s maintenance practices and processes. As needs change and your organization begins to scale, WebTMA offers multiple bolt-on modules, including Space Management, Capital Planning, Custodial Management, General Inspections and more. WebTMA’s mobile application provides your team and technicians with the ability to operate in an online or offline mode while performing maintenance tasks in-the-field.
WebTMA is a flexible CMMS platform that can integrate with other software used across your organization. See and report on all of your data in one location to make better business decisions with long-term visibility.
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